Accessing special assistance at the airport
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Getting medical clearance to fly
You may be asked for proof of your “fitness to fly” when requesting assistance. If you have a stable condition, there is generally no need to be cleared for travel.
Read moreTravelling with an assistance dog
If you plan to take your assistance dog with you on the flight, it is essential that you tell the airline about this in advance.
Read moreAccessing special assistance at the airport
It is up to you to find out how to request help. Airlines, travel agents and tour operators should provide a free method of requesting assistance when you book (or at later stage). You may be asked about about special assistance during the booking process but this isn't standard practice so you may need to make a request.
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