Change of service due to COVID-19


Due to stricter rules regarding the COVID-19 epidemic, the general reception of the Icelandic Transport Authority at Ármúli 2 is closed from Monday 5 October 2020.

Customers are advised to familiarize themselves with the available means to complete the necessary tasks during this situation:

My page (Mitt svæði) online service is open around the clock every day of the year. You can complete vehicle ownership changes in Mitt svæði .

• Web Chat at (bottom right corner). Open from 9-16 every weekday.

• A mailbox will be available at the entrance of ICETRA for receiving documents. There will be instructions on the box regarding documents received.

• The ICETRA Telephone Service Centre is open all weekdays from 9-16. Phone 480 6000.

• E-mail address: for general queries and regarding passenger rights.

• The ICETRA website where information will be updated regularly.

• The website contains information on passenger rights.